First United Bank Mortgage – Plano, TX
2020 Loan Volume – approx. $5B
Our Challenge when we selected Mortgage Peer Network’s cavuBI:
We utilized spreadsheets extensively for reporting which created data integrity problems and focused the majority of the sophisticated reporting on one person. Beyond the labor intensive process and key-person risk, we were not able to deploy critical information across the company to drive efficiency and provide performance visibility.
Mortgage Peer Network’s cavuBI management solution provided tremendous flexibility and enabled us to look at loan activity, turn times, loan touches and other related information at a very granular level. We have largely eliminated our exposure to Excel spreadsheets and continue to roll out the solution to departments internally to provide work lists, alerts, scores and other important information that make each group more efficient and allows them to focus on what is important each day. Our management team has the relevant information they need delivered to them automatically every day.
I believe cavuBI provides excellent ROI. Mortgage Peer Network has been extremely responsive, has added a number of custom enhancements for us, and has turned what were previously general intuitions into quantifiable, targeted actions.
We highly recommend Mortgage Peer Network.
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Gerrin Chenault
Director of Credit Risk and Project Administration, First United Bank Mortgage