We utilized spreadsheets extensively for reporting which created data integrity problems and focused the majority of the sophisticated reporting on one person.  Beyond the labor intensive process and key-person risk, we were not able to deploy critical information across the company to drive efficiency and provide performance visibility.

Mortgage Peer Network’s cavuBI management solution provided tremendous flexibility and enabled us to look at loan activity, turn times, loan touches and other related information at a very granular level.  We have largely eliminated our exposure to Excel spreadsheets and continue to roll out the solution to departments internally to provide work lists, alerts, scores and other important information that make each group more efficient and allows them to focus on what is important each day.  Our management team has the relevant information they need delivered to them automatically every day.

I believe cavuBI provides excellent ROI.  Mortgage Peer Network has been extremely responsive, has added a number of custom enhancements for us, and has turned what were previously general intuitions into quantifiable, targeted actions.

We highly recommend Mortgage Peer Network.

Gerrin Chenault, Director of Credit Risk and Project Administration, First United Bank Mortgage

It’s important to ensure our clients are happy throughout the entire home loan process, as well as, allowing us to tighten up in specific areas based on client responses.  Mortgage Peer Network provides us with a great product and the opportunity to do just that.

Mortgage Peer Network allows us to communicate with customers throughout the loan process, receive real-time unfiltered customer feedback, and helps us build our brand and online reputation.  We are much more visible on social media.

Thank you for helping us increase our level of service!

Amanda Herman, Corporate Marketing Director, Bank of England Mortgage